1. Order processing time
- All orders are processed within 3 to 4 weeks (21 to 28 days).
- Custom-made furniture may take 20 to 40 days for production.
2. Shipping time
- Standard delivery: 5 to 10 business days after dispatch.
- Custom furniture delivery: 10 to 20 days, depending on design and location.
3. Shipping charges
- We offer free shipping across India.
- No hidden charges are applied at checkout.
4. Order tracking
- Once your order is shipped, you will receive a tracking ID by email or SMS.
- You can track your order in real time.
5. Delivery process
- Large furniture items are delivered by specialised logistics partners.
- Delivery is doorstep delivery only. Installation is not included unless specified.
6. Delays
Delivery timelines are estimates and may vary due to location accessibility, weather conditions or logistics delays.
7. Address and contact details
Please make sure your shipping address and contact details are correct at checkout.
8. Contact us
Email: support@ritzha.com
Phone: +91 76888 18164
Address: Plot No. 39, Khasra No. 1000, Vyas Ji Ka Behra, Shobhawaton Ki Dhani Road, Near Basni II Phase, Jodhpur, Rajasthan 342008