1. Accepted payment methods
- Credit and debit cards (Visa, MasterCard, Maestro, RuPay, American Express)
- Net banking (all major banks in India)
- UPI (Google Pay, PhonePe, Paytm, BHIM UPI and others)
- Wallets and online payment gateways
- Cash on Delivery (COD), available only in select locations and subject to order value
2. Payment terms
- All payments are made in Indian Rupees (INR).
- Orders are processed only after successful payment confirmation (except COD orders).
- For COD orders, full payment is made at delivery to our authorised courier partner.
- Customised or made-to-order furniture may require partial or full advance payment, which we will confirm at the time of purchase.
3. Security of transactions
Our website uses SSL encryption and trusted payment gateways. We do not store or share your card or banking details.
4. Payment confirmation
After a successful payment you will receive an order confirmation by email or SMS. If a payment fails but the amount is deducted, your bank or payment provider will refund it automatically within 5 to 7 business days.
5. Refunds and cancellations
Refunds for eligible orders are processed as per our Return & Refund Policy, to the original payment method, within 7 to 10 business days depending on your bank.
6. Fraudulent transactions
Ritzha Furniture reserves the right to cancel orders, block accounts or take legal action in case of suspected fraud. Please make sure all payment details you provide are accurate and valid.
7. Contact us
Email: support@ritzha.com
Phone: +91 76888 18164
Address: Plot No. 39, Khasra No. 1000, Vyas Ji Ka Behra, Shobhawaton Ki Dhani Road, Near Basni II Phase, Jodhpur, Rajasthan 342008